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About CALD

CALD refers to “Culturally and Linguistically Diverse”

This website concept belongs to and is designed by Sue Lim, Service Manager of Waitemata DHB’s
Asian Health Support Services.  In addition to developing this site Sue Lim has developed and led several WDHB Asian related strategic projects, developed a range of cultural training programmes, created the 24-7 Waitemata Auckland Translation & Interpreting Service (WATIS) for primary and secondary care services and a range of Asian culture-specific services for Waitemata DHB.


CALD Resources in this website refer to Classroom and Online Cultural Training Courses, Culture-specific Services and Programmes, e-CALD Toolkits and Booklets, e-CALD Compact Discs, Website links, Online Forum, and Online News.

The website is constantly developing and is intended to be the single platform for all health practitioners looking for CALD resources described above. In order to meet health practitioners’ support needs and also for their ongoing cultural competency learning to improve communication with CALD patients CALD Resources will continue to be developed.

The following are completed and planned phases of this site development:




Phase 1 – Publish and promote available CALD resources (completed)
  • Publish and promote CALD Cross Cultural Training Courses to health practitioners. See CALD Courses for information about available courses in your DHB region.
  • Publish and promote the following available CALD Resources to support health practitioners working in primary and secondary care (personal and mental health sectors)
  • Interpreting and Translation Service
  • Culture Specific Services/Programmes
  • CALD online resources
  • Translated resources and links to websites
  • Link to Publications on Asian Health
  • Cultural information on 7 Asian and 7 Eastern Mediterranean cultures (in both E-Booklet or Toolkit
    and Compact Disc formats)
  • DVD Working with Interpreters

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Phase 2 – Develop and rollout Learning Management System (completed)

  • Provide an online learning management system for health practitioners working in primary and secondary care (personal health and mental health sectors) to enrol online and access classroom and/or online CALD courses and e-toolkits from home or at work. See CALD Courses on how to register, enrol for courses online.

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Phase 3 – Develop and rollout CALD Online Forum (April 2010)

Develop an online forum to provide opportunity for CALD Members to

  • Post questions to trainers regarding CALD training
  • Share CALD knowledge and experience with other members
  • Post questions to the CALD forum about available resources
  • Access ‘Frequently Asked Questions’ about CALD training and resources               
  • See more information on CALD Online Forum page

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Phase 4 – Resource Catalogue (not started)
  • Create a searchable directory of service information and enable service providers providing health/social services for CALD clients to list their services or website on our site.
  • Create a list of translated resources (in pdf files) and links to useful websites. Enable ‘easy to post and easy to find’ for users.
  • Create a list of publications (in pdf files) and links to useful websites.  Enable an ‘easy to post and easy to find’ for users.

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Phase 5 – News Corner (not started)
  • Provide easy to update a ‘news corner’ with news expiry dates to ensure up-to-date news.

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©Waitemata District Health Board (WDHB), 2010
This website is managed by WDHB Asian Health Support Services
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