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Welcome to CALD Resources

The CALD Resources website is developed and managed by WDHB Asian Health Support Services. It provides a platform for health practitioners to access resources to:

  • Establish cultural competence
  • Support and enable cultural and language appropriate interactions with Culturally and Linguistically Diverse (CALD) patients

With the growing diversity of the population in New Zealand, health practitioners are experiencing more cross-cultural interactions with migrant and refugee patients from linguistic, cultural and religious diverse backgrounds. As a result The Ministry of Health now requires District Health Boards to provide services that acknowledge the diversity of cultures and ensure services are accessible, culturally appropriate, effective and safe.

In New Zealand, the Health Practitioners Competence Assurance Act 2003 (HPCAA) requires registration authorities to set standards of clinical competence and cultural competence. Click here to view a list of the cultural competence standards set by The Medical Council NZ, The Royal NZ College of GPs, Nursing Council of NZ, The Aotearoa NZ Association of Social Workers, etc or go to the website of your professional body to find out more about the standards.

Cultural competence refers to an ability to communicate and interact effectively with people of different cultures. Cultural competence comprises four components: cultural awareness, sensitivity, knowledge and skills.
This website offers the following range of resources:

The website is intended to be the single platform for all health practitioners looking for such resources and continues to be developed.

  ©Waitemata District Health Board (WDHB), 2010
This website is managed by WDHB Asian Health Support Services