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CALD TERMS AND CONDITIONS

A. CALD Courses
A1. Are provided free of charge for staff working for primary (PHO and GP practices) and secondary care services funded by WDHB, ADHB, CMDHB and staff working for NDSA
B. Course Enrolment and Approval
It is your responsibility to:
B1. Notify your manager that he/she will be receiving an email request from CALD Admin to approve your course enrolment and he/she needs to approve your enrolment within ten (10) days from receipt of email, otherwise your enrolment will be deleted
B2. Ensure that manager's name and email address on the enrolment form is correct
B3. For staff working for ADHB, WDHB, CMDHB, NDSA and PHOs (not GP practices):
B3.1 provides a work-related email of your approving manager eg. nn@waitematadhb.govt.nz or nn@adhb.govt.nz or nn@cmdhb.govt.nz or nn@middlemore.co.nz or nn@ndsa.nz or nn@procare.co.nz
B3.2 notify cald@waitematadhb.govt.nz with correct manager's information within (ten) 10 days from enrolment date
B4. For staff working for GP Practices: (your Practice Manager is the approving manager)
B4.1 Inform your Practice Manager to approve your enrolment within 10 days upon receipt of email
B5. You can print a copy of the Course Enrolment Approval Form for your manager to approve manually and fax to CALD Admin.
C. User Registration
C1. For staff working for ADHB, WDHB, CMDHB, NDSA and PHOs (not GP practices):
C1.1 You must provide a work-related email on the user registration form
C2. For staff working for GP Practices:
C2.1 You are allowed to register with non-work related email on the user registration form (however please note that course enrolments are still subject to approval from your practice manager)
D. Course Enrolment Confirmation Process
CALD Admin
D1. Can only confirm your enrolment after the manager has submitted his/her approval
D2. Can only confirm your enrolment on Monday to Friday 8.30am to 5pm excluding public holidays and weekends
D3. You will receive email notification confirming your course enrolment been approved or declined unless your preferred notification is by fax
E. Abuse of CALD Registration System, Course Enrolment, CALD Forum rules
CALD Admin has the discretion and authority to
E1. Decline or delete your enrolment if your approval has not been received within ten (10) days of enrolment and if enrolment information provided is in compliance with B3.1
E2. Decline or delete your user registration if you have not complied with C1
E3. Delete your registration, or any approved course enrolments or membership to the online CALD forum if you are found to have abuse the system or copyrights
F. Re-Register or Re-Enrolment
F1. You can re-enrol or re-register if your registration or enrolment has been deleted or declined by CALD Admin because of delayed approval or because of incorrect email address
F2. You will be required to comply with terms and conditions A, B, C when re-registering or re-enrolling.
G. Late Course Cancellation Fee
G1. This applies only to classroom course enrolments
G2. CALD admin has rights to charge a late cancellation fee of $100 per enrolment for all classroom-course cancellations or re-bookings received one week or less from the course date. The fee will also be applied to all no-shows on the day of the classroom delivered course.This fee is only waived if a staff member is sick and they or their manager ring us on the day of the course to inform us of this.
H. Online Courses
H1. Online study expires after you receive your Certificate of Completion or expire 60 days from date of approval if course is partially completed or not undertaken.
H2. No fee will incur for partially completed or unattended online study at this stage
H3. You can enrol for the same online course up to 10 times only
I. Copyrights
I1. All CALD online courses, workbooks and online exercises are copyrighted and intellectual property of Waitemata DHB and provided for you to learn
I2. Please observe copyrights and DO NOT USE the online resources as teaching tools, without prior permission from the producer of CALD Resources.
  ©Waitemata District Health Board (WDHB), 2010
This website is managed by WDHB Asian Health Support Services
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